Information & Complaints

About Businesses

Agencies listed here are public & private & are generally limited to those in Missouri and Kansas. Other states have similar web sites.

Government agencies usually take cases when there is an apparent violation of the law.

Media outlets use the threat of publicity to resolve disputes involving cases of public interest.

If fraud is suspected, you should also contact your police department.

Attorney General (Ks) Consumer Protection Division

Attorney General (Mo)

Better Business Bureau

District Attorney (Johnson County, Kansas)

The Kansas City Star: At Your Service

KSHB-TV (NBC): Call For Action

WDAF-TV (Fox): Problem Solvers

About Stan

Stan formed a new company, Trust Stan, LLC, to enable him to continue helping.

He advises businesses on ways to improve customer service, consults television stations on how to successfully operate consumer units and operates a program to continue giving consumers a place to turn.

Helpful Links

Numerous government and private agencies regulate, set standards and/or investigate complaints about businesses and professionals.

They offer a wealth of helpful consumer information and provide places to turn if you are treated improperly.

Consumer Tips

My goal is to make your contacts with businesses more consumer-friendly.

I developed these helpful tips from my personal and professional experiences while helping consumers as a television consumer/investigative reporter.