Contact Me


It is my goal to make this website a one-stop shop for consumer information and help. It is a work in progress and I hope to regularly add information and fine tune the materials already offered.

Your input is appreciated. Please let me know if the site is helpful or if you have suggestions for improvements.

If you own a business that’s consumer-friendly and would like it to be considered for Stan’s Seal of Excellence please let me know and I’ll discuss the details with you.

Stan Cramer

About Stan

Stan formed a new company, Trust Stan, LLC, to enable him to continue helping.

He advises businesses on ways to improve customer service, consults television stations on how to successfully operate consumer units and operates a program to continue giving consumers a place to turn.

Helpful Links

Numerous government and private agencies regulate, set standards and/or investigate complaints about businesses and professionals.

They offer a wealth of helpful consumer information and provide places to turn if you are treated improperly.

Consumer Tips

My goal is to make your contacts with businesses more consumer-friendly.

I developed these helpful tips from my personal and professional experiences while helping consumers as a television consumer/investigative reporter.