“Going out of business” sales or G.O.B’s as they are known in the industry are a business unto themselves.
There are companies whose only business is to open their doors with a big advertising splash and then quickly go out of business a few months later with another advertising blitz. Then they re-open under a new name and repeat the process.
Companies like these try to take advantage of consumers who believe there are substantial bargains at “grand opening” and “going out of business” sales.
There are legitimate going out of business sales, but even in those cases the owners usually authorize a liquidation company to bring in its own merchandise to add to the store’s inventory. That merchandise is often inferior and overpriced.
Stan formed a new company, Trust Stan, LLC, to enable him to continue helping.
He advises businesses on ways to improve customer service, consults television stations on how to successfully operate consumer units and operates a program to continue giving consumers a place to turn.
Numerous government and private agencies regulate, set standards and/or investigate complaints about businesses and professionals.
They offer a wealth of helpful consumer information and provide places to turn if you are treated improperly.
My goal is to make your contacts with businesses more consumer-friendly.
I developed these helpful tips from my personal and professional experiences while helping consumers as a television consumer/investigative reporter.