Problems with home remodeling and repairs are always near the top of the list of consumer complaints. To protect yourself:
- Get at least three bids for major projects clearly showing the type and amount of materials. The lowest bid is not always the best.
- Require a written contract and any changes to it should be added as well.
- Don’t pay large amounts in advance. Pay as the work progresses.
- Avoid contractors who claim to just happen to be in the neighborhood.
Use the following checklist and be sure pertinent information, such as start & completion dates, payment methods, permits, lien waivers and guarantees is included in the contract.
- Name of person offering bid
- Business name, phone & street address (No P.O. box)
- How long has the business operated under this name?
- Name of the owner or president
- Where does the business do its banking?
- Does the business have an occupational license in my city?
- Is the business registered in my state & under what name?
- List five customers for whom the business recently did similar work and contact them
- Will the contractor agree to:
1) Submit a bid itemizing all costs & materials?
2) Include start & completion dates in the contract?
3) Accept final payment after completion?
4) Acquire city permits & homes’ association approvals?
5) Guarantee the job for at least one year & that it will pass city inspections?
6) Provide copies of warranties for materials?
7) Provide a certificate of insurance showing coverage?
8) Provide names & phone numbers of subcontractors?
9) Provide lien waivers from subs & suppliers?
National Association of the Remodeling Industry