Problems with home remodeling and repairs are always near the top of the list of consumer complaints. To protect yourself:

• Get at least three bids for major projects clearly showing the type and amount of materials. The lowest bid is not always the best.
  
• Require a written contract and any changes to it should be added as well.
  
• Don’t pay large amounts in advance. Pay as the work progresses.
  
• Avoid contractors who claim to just happen to be in the neighborhood.

Use the following checklist and be sure pertinent information, such as start & completion dates, payment methods, permits, lien waivers and guarantees is included in the contract.

CHECKLIST

• Name of person offering bid
  
• Business name, phone & street address (No P.O. box)
  
• How long has the business operated under this name?
  
• Name of the owner or president
  
• Where does the business do its banking?
  
• Does the business have an occupational license in my city?
  
• Is the business registered in my state & under what name?
  
• List five customers for whom the business recently did similar work and contact them
  
• Will the contractor agree to:

  1) Submit a bid itemizing all costs & materials?
  2) Include start & completion dates in the contract?
  3) Accept final payment after completion?
  4) Acquire city permits & homes’ association approvals?
  5) Guarantee the job for at least one year & that it will pass city inspections?
  6) Provide copies of warranties for materials?
  7) Provide a certificate of insurance showing coverage?
  8) Provide names & phone numbers of subcontractors?
  9) Provide lien waivers from subs & suppliers?
  

Further Information

National Association of the Remodeling Industry