Americans buy billions of dollars of goods and services over the phone every year and a lot of it is wasted when we’re conned into sending money to fraudulent operators.
How can you protect yourself? Make sure your name is on the national “Do Not Call” registry by going to www.donotcall.gov or by calling 1-888-382-1222 from the phone number you want to register.
Understand that calls are not covered if they come from political organizations, charities, telephone surveyors or companies with whom you have an existing relationship.
If your number is on the registry for at least three months and a telemarketer calls, file a complaint at wwwdonotcall.gov. You’ll need to provide the date of the call and the phone number or name of the company that called you.
Stan formed a new company, Trust Stan, LLC, to enable him to continue helping.
He advises businesses on ways to improve customer service, consults television stations on how to successfully operate consumer units and operates a program to continue giving consumers a place to turn.
Numerous government and private agencies regulate, set standards and/or investigate complaints about businesses and professionals.
They offer a wealth of helpful consumer information and provide places to turn if you are treated improperly.
My goal is to make your contacts with businesses more consumer-friendly.
I developed these helpful tips from my personal and professional experiences while helping consumers as a television consumer/investigative reporter.